Shipping Policy

Shipments will be processed once payment clears within 1-5 business days, however most often, orders are processed and shipped within 1 business day.

Tracking information and shipping confirmation will be provided to the email address used when placing the order.  

If you have not received an order confirmation or tracking information within 24-48 hours of placing the order, we recommend checking your email (SPAM) folder or you can contact us at: SOULEMACOLLECTION@GMAIL.COM


We offer USPS standard , USPS priority shipping.

Standard:  (3 - 4 business days) HOLIDAYS might affect and cause carrier delays. This will include insurance up to $100 with USPS or UPS Carrier. 

USPS PRIORITY MAIL EXPRESS:  (1-2 business day) HOLIDAYS might affect and cause carrier delays. This will include insurance up to $100 with USPS or UPS Carrier.

MISSING /STOLEN MAIL: Soulema Collection Is NOT responsible for missing or stolen mail/goods once it leaves our premises. You will have to contact the USPS or UPS directly on this matter.